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Dutch telecom provider Simyo introduces cap on negative balances for prepaid plans
Dutch mobile telecom provider Simyo will introduce a cap on negative balances for prepaid plans and data plans. It announced these measures following talks between the company and the Netherlands Authority for Consumers & Markets (ACM). Simyo is a mobile … -
ACM sees points for attention in the business text messaging market
The Netherlands Authority for Consumers & Markets (ACM) has carried out an exploratory study into possible risks to competition in the business market for text messaging services. Given the conclusions of the study, ACM currently sees no reason to … -
BritNed receives unbundling certificate
Transmission system operator BritNed Development Ltd. has received an unbundling certificate from the Netherlands Authority for Consumers & Markets (ACM). BritNed has demonstrated to comply with the ‘unbundling requirements’. These requirements mandate … -
New consumer regulations make consumers the champions
On 13 June 2014, new consumer regulations will come into effect that will strengthen the position of consumers. That is why the Netherlands Authority for Consumers & Markets (ACM) today launched a campaign on its consumer portal ConsuWijzer.nl: “Consumers … -
Decision with regard to certification of BritNed finalised
BritNed Development Ltd. has demonstrated to comply with the ‘unbundling requirements’. Therefore, it has received an unbundling certificate from the Netherlands Authority for Consumers & Markets (ACM). BritNed operates the electricity cable between … -
Q4 2013 market figures of telecom market: mobile internet has grown by 50 percent
The Netherlands Authority for Consumer and Markets (ACM) today published the market figures of the fourth quarter of 2013. In the Telecom Monitor, ACM compares the figures in 2013 with those in the same quarter in 2012. The Telecom Monitor shows the … -
Inform consumers better about overdraft fees
Banks must inform consumers better about the annual fees they have to pay for their bank accounts, including overdraft fees. The Netherlands Authority for Consumers & Markets (ACM) has issued this recommendation following the study ‘Overdrafts on personal … -
ACM Corporate Brochure
The Netherlands Authority for Consumers and Markets creates opportunities and options for businesses and consumers. This brochure contains more information about our mission, our oversight philosophy, how we keep an eye out for public interests, and the … -
Netherlands Public Broadcasting violates cookie rules
The Netherlands Authority for Consumers and Markets (ACM) has established that Netherlands Public Broadcasting (NPO) has violated the rules on storing cookies. When users visit various websites managed by NPO, NPO stores cookies on these users’ computers … -
Unfair competition between government organizations and private businesses is not allowed
The two-year transitional period of the Dutch Act on Government and Free Markets, an amendment to the Dutch Competition Act, ends on July 1, 2014. The Dutch Act on Government and Free Markets promotes fair competition between government organizations and …