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2511 WB The Hague
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PO Box 16326
2500 BH The Hague
Fax: +31 70 7222 355
+31 70 7222 000
ACM can be reached from Monday through Friday from 8.30 am to 5:30 pm.
Consumers may contact ConsuWijzer, which is ACM’s consumer information portal:
+31 88 0707 070.
Please note that we can only answer you in Dutch.
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ConsuWijzer is ACM’s consumer information portal.
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Are you a business owner? On the page below, you will find information about the rules that you need to comply with, for example when selling to consumers. Find out if you are in compliance.
Information for businesses (in Dutch)
ACM employees work with the best possible care. Do you feel you were nevertheless treated incorrectly? Please file a complaint, so we can learn from your experience.
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Energy exchanges can file an application with ACM for designation as a NEMO.
Find out what tasks ACM has on the islands of Bonaire, St. Eustasius and Saba.
ACM in the Caribbean Netherlands