Authority for Consumers & Markets
About ACM
The Netherlands Authority for Consumers and Markets (ACM) ensures fair competition between businesses, and protects consumer interests.
Latest news
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Advertised prices of second-hand cars are now clearer following ACM’s action
25SepACM has established that the advertised prices of second-hand cars now include all mandatory costs. The information about consumers’ rights regarding warranty has also been improved.
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Dutch DSO Westland wants to experiment with a new energy model
19SepDistribution system operator Westland seeks approval for the so-called Smart Grid Westland experiment, which will provide insight into efficient grid usage, and can also contribute to the energy transition.
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Advertised prices of Dutch rental company for hardware and cars are now clearer
11SepACM has instructed Bo-Rent, a Dutch rental company for equipment, tools, and cars, to display its prices with VAT included.
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Taking advantage of predictable consumer behavior online must stop
06SepOn September 6, financial newspaper het Financieele Dagblad published an opinion piece on choice architecture, written by Cateautje Hijmans van den Bergh, Member of the Board of ACM. The topic of "the digital economy", one of the key priorities on the 2018-2019 ACM Agenda, falls under her portfolio.
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The growth of the parcel delivery market compensates more than enough for shrinking postal market
03SepMore parcels and fewer letters and cards were sent in 2017 compared to 2016. Combined, these markets did grow: over EUR 3.2 billion was made from the delivery of parcels and letter-size mail.