Acm.nl uses cookies to analyze how the website is used, and to improve the user experience. Read more about cookies

Authority for Consumers and Markets

The Netherlands Authority for Consumers and Markets (ACM) ensures fair competition between businesses, and protects consumer interests.

Submit your tip-off or indication

Submit your involvement in a cartel

Latest news

With stricter rules for directory assistance services coming into force, ACM will take stricter action against violations

23 Nov

The rules for directory assistance services have been tightened. ACM will strictly enforce compliance with the revised rules.
ACM guidelines regarding the competition rules for the health care IT market have been well received

22 Nov

The guidelines called ‘Well-functioning markets for health care IT’ clarifies the application of the competition rules for improving the functioning of the market for health care IT systems.
ACM takes action against illegal private networks

21 Nov

Only system operators are allowed to construct natural-gas networks. Following an ACM investigation, an operator of illegal natural-gas networks has committed to dismantling them.
ACM: stricter EU rules for the protection of online consumers

21 Nov

The legal framework for the protection of online consumers must be improved. Websites, apps and games must be designed in such a way that they do not mislead consumers.