Latest news
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ACM: Amsterdam Airport Schiphol’s new charges will not be suspended during the handling of several complaints
21-01-2022The complaints that ACM has received about the new airport charges of Amsterdam Airport Schiphol do not constitute a need for suspending the commencement date of those new charges.
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ACM: travel industry must present prices that include all additional costs
20-01-2022ACM sees that tour operators too often still use unclear prices. That is why ACM launches investigations into misleading prices in the travel industry.
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Apple has adjusted its policy for dating apps, ACM to assess these adjustments
17-01-2022Apple has informed ACM that it has adjusted its policy for dating apps in its App Store. ACM had mandated Apple to adjust the conditions no later than 15 January 2022.
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ACM imposes fine on locksmith service for misleading and aggressive practices
14-01-2022ACM has imposed fines on KeyService Nederland / Plumberservice, registered in the southern Dutch city of Helmond, as well as its executive for employing aggressive and misleading commercial practices.
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ACM issues warning against online store Kabel-gigant.com’s aggressive and misleading sales practices
12-01-2022Online store Kabel-gigant.com sends consumers unsolicited parcels. Consumers are subsequently put under pressure to pay, even though they had never ordered anything.
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ACM definitively revokes supply licenses of energy company Naked Energy
03-01-2022ACM will definitively revoke the supply licenses of bankrupt Dutch energy company Naked Energy B.V. Energy supplier DGB Energie B.V. has taken over all of Naked Energy’s customers.
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ACM definitively revokes supply licenses of energy company FENOR Energie
28-12-2021ACM will definitively revoke the supply licenses of bankrupt Dutch energy company FENOR Energie. Energy supplier Budget Energie has taken over all of FENOR Energie’s customers (consumers and small business customers).
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ACM: failure to deliver mail on time in 2020 caused by force majeure as a result of COVID-19 pandemic
28-12-2021In 2020, Dutch postal operator PostNL did not meet the statutory standard for on-time mail delivery. ACM believes that it can be sufficiently argued that this was a case of force majeure, and has therefore decided not to take any action against PostNL.
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