Latest news
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Online store Koopjedeal.nl has adjusted its return policy and the reachability of its customer service
14-06-2019ACM reprimanded Koopjedeal.nl. ACM demanded that the company carried out several improvements. These have now been made.
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ACM takes action against illegal agency fees
11-06-2019As rental agencies continue to charge lessees agency fees, which is prohibited, ACM has taken action.
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Further investigation needed into acquisition of laundries
04-06-2019Active Capital Company wishes to acquire LIPS+. Active Capital Company is an investment firm with laundry service company CleanLease. LIPS+ is also a laundry service provider. ACM wishes to investigate the acquisition’s effects further.
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By closing its boat ramp, the Dutch municipality of Harlingen ends situation of unfair competition
23-05-2019ACM has imposed an order subject to periodic penalty payments on the municipality of Harlingen for failing to include the costs of the municipal boat ramp in its prices.
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ACM organizes roundtable meeting about online choice architectures
20-05-2019On 11 June, ACM will host a roundtable meeting about online choice architectures. ACM invites trade associations and consumer organizations to attend. We will discuss the creation of a guideline for online commercial practices.
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ACM suggests additional measures for level playing field in regional railway tender processes
16-05-2019ACM has identified what risks exist for disrupting the level playing field in regional railway tender processes. ACM did so at the request of the State Secretary of Infrastructure and Water Management (IenW).
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Average increase of transmission tariffs for natural gas in 2020 to be 8.6 percent
15-05-2019The transmission tariffs of Dutch transmission system operator for natural gas Gasunie Transport Services (GTS) will increase, on average, by 8.6 percent in 2020. What effect this increase will have on consumers is not yet known.
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A record number of people switched energy suppliers last year
15-05-2019Almost one in five households in the Netherlands switched energy suppliers between April 2018 and April 2019. That is a record number of switchers: never before did so many consumers switch in a single year.