Latest news
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ACM calls on consumers: Say "no" if you think something is wrong
31-07-2018ACM has observed a dramatic increase in the number of reports regarding unfair practices in telemarketing calls, and calls on consumers to say “NO” if they think something is wrong
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PostNL gets 14.2 percent additional headroom to increase the tariffs for 2019 of the basic set of postal services
30-07-2018Dutch postal operator PostNL is allowed to raise the tariffs of the basic set of postal services for 2019. The extra headroom is 14.2%. This has been determined by ACM on the basis of the relevant statutory rules.
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Take fake news seriously, even if its impact has been limited so far
26-07-2018Although the impact of fake news on consumers is currently limited, ACM and the Dutch Media Authority (CvdM) warn that it cannot be taken for granted that this will not change in the future.
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ACM launches market study into mobile app stores
25-07-2018ACM wants to understand better how app providers get their apps in app stores, as well as what influence app stores have on the selection of apps from which end-users can choose.
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ACM: further investigation needed into merger between Bergman Clinics and NL Healthcare Clinics
19-07-2018NL Healthcare Clinics and Bergman Clinics need to apply for a license first before proceeding with their planned merger. ACM has come to this conclusion after a first investigation.
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ACM issues warning against debt collection agency Pay Care
19-07-2018ACM has issued a warning against the practices of debt collection agency Pay Care which uses aggressive debt-collection practices that are presumably unjust.
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Martijn Snoep appointed as new Chairman of ACM
13-07-2018On September 1, 2018, Martijn Snoep, currently a partner at law firm De Brauw Blackstone Westbroek, will become the new Chairman of the Netherlands Authority for Consumers and Markets (ACM). He will succeed Chris Fonteijn, who left office on May 1, 2018.
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ACM orders Vakantiegarant to stop misleading consumers immediately
10-07-2018ACM has ordered Vakantiegarant to stop misleading consumers immediately. If Vakantiegarant fails to do so, the company will have to pay penalty payments.