The Netherlands Authority for Consumers and Markets cooperates with other regulators and organizations that can help us carry out our duties. We cooperate with others both at a national level as well as at an international level.
ACM ConsuWijzer is the consumer information portal of ACM. With ACM ConsuWijzer, ACM helps consumers become well-informed and empowered. Because consumers, too, can contribute to the solution of market problems.
You currently use one or more phone numbers such as a premium-rate 0900-number. You need to pay for ACM’s oversight of the use of these numbers. That's why you have received an invoice. Here you find information on how you can pay this invoice. And answers to frequently asked questions.
Does a tour operator offer package travel or linked travel arrangements? If so, they are statutorily required to take certain measures for situations such as bankruptcy or a possible bankruptcy. For example, they need to participate in a compensation fund or take other measures.
Are you interested in supplying energy in the Netherlands? In some situations, you will need a license. A brief overview of the relevant regulations and procedures regarding license applications can be found here.