Publications

Latest publications

• ACM publishes decision on complaints of Ryanair about Schiphol's 2018 tariffs and conditions

  02-08-2018

  ACM ruled that Ryanair's complaints about Schiphol's tariffs and conditions for 2018 are unfounded.

• ACM calls on consumers: Say "no" if you think something is wrong

  31-07-2018

  ACM has observed a dramatic increase in the number of reports regarding unfair practices in telemarketing calls, and calls on consumers to say “NO” if they think something is wrong

• PostNL gets 14.2 percent additional headroom to increase the tariffs for 2019 of the basic set of postal services

  30-07-2018

  Dutch postal operator PostNL is allowed to raise the tariffs of the basic set of postal services for 2019. The extra headroom is 14.2%. This has been determined by ACM on the basis of the relevant statutory rules.

• Take fake news seriously, even if its impact has been limited so far

  26-07-2018

  Although the impact of fake news on consumers is currently limited, ACM and the Dutch Media Authority (CvdM) warn that it cannot be taken for granted that this will not change in the future.

• ACM launches market study into mobile app stores

  25-07-2018

  ACM wants to understand better how app providers get their apps in app stores, as well as what influence app stores have on the selection of apps from which end-users can choose.

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