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ACM in the Caribbean Netherlands
ACM in the Caribbean Netherlands
Latest news
ACM study: one in ten consumers switches energy contracts following telemarketing calls or door-to-door sales
The Monitor on the consumer experience of ACM has revealed that one in ten consumers that switched to a different energy contract last year did so following an offer (usually unsolicited) made over the phone or by a salesperson at the door.
Blog Paul de Bijl: Tacit collusion
ACM recently published its provisional report on the Dutch savings market. Paul de Bijl, Chief Economist of ACM, explains the term ‘tacit collusion’ in his latest blog.
Choosing a health-insurance plan is still difficult for consumers
The Dutch Healthcare Authority (NZa) and ACM conducted a joint study into the differences between standard health-insurance plans as well as the choices of consumers.
Owner of www.destapnaarhuren.nl takes website offline following ACM action
ACM has carried out an investigation into the website www.destapnaarhuren.nl following reports that the website possibly misled consumers. The owner has taken down the website.