Acm.nl uses cookies to analyze how the website is used, and to improve the user experience. Read more about cookies

Publications

View all publications.

Latest news

ACM has fined online stores for using fake discounts

Publication News 11-06-2024

ACM has imposed fines totaling 621,000 euros on five online stores for using fake discounts.

ACM study: one in ten consumers switches energy contracts following telemarketing calls or door-to-door sales

Publication News 11-06-2024

The Monitor on the consumer experience of ACM has revealed that one in ten consumers that switched to a different energy contract last year did so following an offer (usually unsolicited) made over the phone or by a salesperson at the door.

Blog Paul de Bijl: Tacit collusion

Publication Blog 05-06-2024

ACM recently published its provisional report on the Dutch savings market. Paul de Bijl, Chief Economist of ACM, explains the term ‘tacit collusion’ in his latest blog.

Choosing a health-insurance plan is still difficult for consumers

Publication News 04-06-2024

The Dutch Healthcare Authority (NZa) and ACM conducted a joint study into the differences between standard health-insurance plans as well as the choices of consumers.