Latest news
EU consumer authorities compel Vinted to be clearer about prices and conditions
European consumer authorities have come to an agreement with online marketplace Vinted that, going forward, it will inform consumers more clearly about prices and conditions.
ACM has fined online stores for using fake discounts
ACM has imposed fines totaling 621,000 euros on five online stores for using fake discounts.
ACM study: one in ten consumers switches energy contracts following telemarketing calls or door-to-door sales
The Monitor on the consumer experience of ACM has revealed that one in ten consumers that switched to a different energy contract last year did so following an offer (usually unsolicited) made over the phone or by a salesperson at the door.
Blog Paul de Bijl: Tacit collusion
ACM recently published its provisional report on the Dutch savings market. Paul de Bijl, Chief Economist of ACM, explains the term ‘tacit collusion’ in his latest blog.