Latest news
ACM has fined online stores for using fake discounts
ACM has imposed fines totaling 621,000 euros on five online stores for using fake discounts.
ACM study: one in ten consumers switches energy contracts following telemarketing calls or door-to-door sales
The Monitor on the consumer experience of ACM has revealed that one in ten consumers that switched to a different energy contract last year did so following an offer (usually unsolicited) made over the phone or by a salesperson at the door.
Blog Paul de Bijl: Tacit collusion
ACM recently published its provisional report on the Dutch savings market. Paul de Bijl, Chief Economist of ACM, explains the term ‘tacit collusion’ in his latest blog.
Choosing a health-insurance plan is still difficult for consumers
The Dutch Healthcare Authority (NZa) and ACM conducted a joint study into the differences between standard health-insurance plans as well as the choices of consumers.