Publications
Latest publications
Program of the ECN Digital Markets Act Conference 2024
ACM has published the final program of the conference on the Digital Markets Act (DMA) to be held on 24 June 2024.
ACM has fined online stores for using fake discounts
ACM has imposed fines totaling 621,000 euros on five online stores for using fake discounts.
ACM study: one in ten consumers switches energy contracts following telemarketing calls or door-to-door sales
The Monitor on the consumer experience of ACM has revealed that one in ten consumers that switched to a different energy contract last year did so following an offer (usually unsolicited) made over the phone or by a salesperson at the door.
Blog Paul de Bijl: Tacit collusion
ACM recently published its provisional report on the Dutch savings market. Paul de Bijl, Chief Economist of ACM, explains the term ‘tacit collusion’ in his latest blog.
Choosing a health-insurance plan is still difficult for consumers
The Dutch Healthcare Authority (NZa) and ACM conducted a joint study into the differences between standard health-insurance plans as well as the choices of consumers.