OPTA's position on obligations for VOIP service providers

In this letter, OPTA informs market participants regarding its position on end-user obligations for VoIP providers. Wherever possible, VoIP users have the same rights as consumers who use fixed lines for telephony. If consumer complaints show that VoIP providers do not comply with these rules, OPTA will take enforcement actions.

Documents

OPTA's position on obligations for VOIP service providers (PDF - 86.94 KB)

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OPTA's position on obligations for VOIP service providers

Documents

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