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Strategy Netherlands Authority for Consumers and Markets

The Netherlands Authority for Consumers and Markets (ACM) has published its strategy. Its strategy document explains who ACM is, and what ACM stands for. ACM enforces compliance with the rules on consumer protection, antitrust, and sector-specific regulation.

ACM seeks to be an open, independent, and professional regulator with a well-developed ability to sense what is happening in the world outside its walls. Its mission, promoting options and opportunities for businesses and consumers, is central to all of its actions.

While preparing its strategy document, ACM held interviews and round-table discussions with scholars, trade organizations, and consumer organizations. A draft version of the strategy document was put up on its website so interested parties could comment on it. The insights ACM gained from these comments have been incorporated into the final version.

The comments from these interested parties can be found on the Dutch webpage.

The Strategy document has been adjusted as a result of the ACM Streamlining Act, which came into effect on 1 August 2014.