Cooperation procedure for complaint information about spam

Various national authorities concluded a cooperation procedure for exchanging information and intelligence about spam complaints. This procedure has been drawn up in connection with the enforcement of Article 13 of the Privacy and Electronic Communication Directive 2002/58/EC. The national authorities that have signed this cooperation procedure are charged with the enforcement of this article as well as other relevant national laws pertaining to the use of unsolicited electronic communications.

Documents

Cooperation procedure for complaint information about spam (PDF - 186.86 KB)

About document accessibility

We do our utmost to make our documents accessible. However, this is unfortunately not always possible. If you are unable to read a document on our website using a screen reader or if you are unable to discern the colors of charts, please send us an email. We will contact you within a week. And we will try to send you an accessible version within 4 weeks.