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DTe: Critical Consumers Can Save Money

Critical consumers can save money on an annual basis by making a good comparison of the prices of electricity and gas suppliers. This appears from the first quarterly research carried out by the Office of Energy Regulation (DTe) into energy supply tariffs. The amount that can be saved on electricity and gas jointly can amount to a total of more than EUR 150 per year for a household with average energy consumption. Since the liberalisation of the energy market, consumers and companies may choose their own energy supplier and the energy companies determine their own supply tariffs. DTe ensures that the liberalisation process is fair.

If the highest tariffs are compared to the lowest tariffs, the difference between them for an average household with average consumption on an annual basis is between EUR 25 and EUR 35 for grey power, between EUR 65 and EUR 85 for green power and approximately EUR 100 for gas. DTe draws attention to the fact that these are extremes. However, this does not detract from the fact that an average household, which purchases relatively expensive energy at present, can save between EUR 50 and EUR 100 per year by purchasing cheaper energy. In addition, the level of savings depends on consumption, the availability of single or double meters and the choice of green or grey electricity. DTe therefore advises consumers to view their energy bill critically.

By visiting the various sites on the Internet which make comparisons, consumers can calculate the extent of their potential advantage. DTe advises customers to pay attention to whether the site is controlled by an energy supplier. Independent sites are expected to give the most comprehensive and objective information. In addition, consumers can contact the supplier directly to verify the tariffs quoted on the comparative sites. In choosing a supplier, in addition to price, consumers can also consider service and quality. Consumers may consult DTe's website to find out whether complaints or reports have been received about energy suppliers with regard to switching, invoicing and the canvassing methods used. Consumers can also consider this information in choosing an energy supplier.