This survey by GfK has been conducted on behalf of the Authority for Consumers and Markets for its market study into entry barriers of the Dutch retail banking sector. In this survey around 500 consumers were asked about their switching behaviour for current accounts.
Also see
- 12-06-2014 ACM makes recommendations for improving competition in the banking sector
- 12-06-2014 Barriers to entry into the Dutch retail banking sector
- 12-06-2014 Appendix 1 – KPMG report
- 12-06-2014 Appendix 3 – GfK report (b)
- 12-06-2014 Appendix 4 – GfK report (c)