These are the ACM’s key priorities for 2013. The key priorities have been based on the ACM’s market outlook and its strategy (draft version).
Given its widely diverse fields, combined with its limited resources, ACM has to make choices about what market and consumer problems it will tackle. The criteria ACM uses when making these choices are the harm that the problem inflicts on consumers, the public interest that is at stake, and whether ACM is able to take action effectively.
In 2013, the Netherlands Authority for Consumers and Markets will focus on, among other topics, problems in essential basic services for consumers such as energy and telecommunication, housing and health care.