Maximum tariffs set for electricity products of Nuon
The Netherlands Authority for Consumers and Markets (ACM) has set maximum tariffs that Dutch energy supplier Nuon is allowed to charge for two of its electricity products, which are Nuon Standaardprijs and Nuon Modelcontract with a start date of January 1, 2017. ACM has ruled that, between January 1, 2017 and July 1, 2017, Nuon charged approximately 130,000 of its customers an unreasonable tariff. These customers took out said products only (not in combination with natural gas). These maximum tariffs apply retroactively. This means that the maximum tariffs supersede the tariffs that Nuon used for these products. According to ACM, customers with an average energy consumption paid EUR 2.90 (including VAT) too much over said period.
ACM makes sure that energy tariffs for consumers are ‘reasonable.’ Tariffs are considered to be reasonable if energy suppliers sufficiently use the effects of efficient operations towards reducing consumer tariffs. In this situation, ACM has established that this was not the case.
Competition between energy suppliers and the opportunity for consumers to switch result, in general, in lower energy tariffs. As part of its efforts to protect energy consumers, ACM makes sure that their energy tariffs are not higher than reasonable.
Nuon has indicated that they plan to have the decision assessed by the courts. Nuon has also promised to compensate all customers affected, irrespective of the outcome of any legal proceedings.