Netherlands Authority for
Consumers and Markets

The Netherlands Authority for Consumers and Markets (ACM) ensures fair competition between businesses, and protects consumer interests.

Action center

Information for businesses

Energy

Tariffs, network operation costs, small-scale users’ rights, early-termination fees, connections, tariff changes as suppliers, monitors.
Consumer protection

Return periods, warranties, cancellation of services, informing about prices and business details, delivery, unfair business practices, online sales
Competition

Cartels
Digital economy

Trusted flaggers, out-of-court dispute settlement bodies and vetted researchers
Caribbean Netherlands

Toezicht op de post- en telecommarkt, tarieven elektriciteit, tarieven drinkwater
Accessibility

Accessibility of e-commerce services and electronic communications services

Latest news

Going forward, the website CVmaker will be clear about costs for users, following an ACM action

Publication News 30-07-2026

After an intervention by the Netherlands Authority of Consumers and Markets (ACM), Dutch company CVmaker B.V. will inform users of the website CVmaker.nl better about the costs and duration of its subscriptions.
ACM’s response to summons from Dutch foundation Stichting Benadeelden in Actie regarding the bankruptcy of energy supplier Flexenergie

Publication News 21-07-2026

Flexenergie was granted a license because it met the statutory requirements. ACM conducted oversight and took enforcement action where necessary.
ACM’s Monitor on fuel prices: significant savings possible when choosing a gas station

Publication News 20-07-2026

Drivers are able to save a lot on gasoline and diesel when choosing a gas station. In many cases, the difference can be as high as approximately 25 eurocents per liter. For a full tank, this is about 12.50 euros. This has been revealed by ACM’s Monitor on fuel prices.
European Commission imposes fine of 550 million euros on AliExpress for non-compliance with the DSA

Publication News 20-07-2026

The European Commission has imposed a fine of 550 million euros on online platform AliExpress for violating the Digital Services Act (DSA).

More news

Send us your tip-off

Is a firm not playing by the rules? Are, for example, your competitors concluding agreements regarding prices or customers? If so, please let us know. You can do this anonymously as well. Your tip-off can help us track down violations.

Tip off

About ACM

The Netherlands Authority for Consumers and Markets is an independent regulator. We are committed to ensuring that markets work well for people and businesses.
2026 ACM Agenda

The topics that ACM focuses on in 2026.