Energy company Allure Energie files for bankruptcy, ACM revokes supply license

Dutch energy company Allure Energie has filed for bankruptcy with the District Court of Groningen, and has asked the Netherlands Authority for Consumers and Markets (ACM) to revoke its supply license. Since Allure Energie is no longer able to supply its approximately 600 customers natural gas and electricity in a secure manner as a result of a legal conflict, ACM revokes Allure Energie’s supply license. Customers of Allure Energie continue to receive energy as usual, and will automatically be contacted by their new energy supplier.

The receiver of Allure Energie has until 26 November 2021 to find another energy supplier that is prepared to take over Allure’s customers. If this fails, these customers will be redistributed among all other energy suppliers before 1 December 2021.

During the transitional period, which lasts until 1 December 2021 at the latest, customers are unable to switch suppliers themselves. Customers will automatically be informed by their new energy supplier about their energy contracts. They will subsequently be able to decide whether or not to stay with that supplier or to switch suppliers anyway. Their new supplier can impose a notice period of no more than 30 days.

Financial consequences

The revocation of the license will thus not have any consequences for the supply of natural gas and electricity, but it can have financial consequences, for example for customers that Allure Energie still owes money. Since Allure Energie has filed for bankruptcy, customers that have paid a high monthly payment in advance or that are still waiting for a sign-up bonus or a rebate may not receive all of this money (or even nothing at all).

More information

• Read the news article on ACM ConsuWijzer (in Dutch)
• 17-11-2021 ACM revokes supply license of Allure Energie (in Dutch)