In its Agendas, the Netherlands Authority for Consumers and Markets (ACM) announces what topics it will focus on. Consumers and businesses thus know what they can expect from us. But we also like to know what you expect from us. That is why we welcome responses to our Agendas when they have been published. We call that the consultation period. During such periods, we sit down with interested parties, discussing the topics of the latest Agenda. Such discussions can take place in roundtable meetings, but also online on social media. Also, you can file reports about abuses related to these topics. We take this input into account when fleshing out our strategy for each topic.
What else does ACM do?
Next to the topics discussed in the ACM Agendas, we do many other activities in the interest of businesses and consumers. These activities fall under our current duties as well as future ones. Not all of tomorrow’s problems are already on our radar today. Unforeseen, current events may also require us to use our powers to ensure that markets work well for people and businesses, now and in the future.