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Mission & strategy

Our Agendas

In its Agendas, the Netherlands Authority for Consumers and Markets (ACM) announces what topics it will focus on. Consumers and businesses thus know what they can expect from us. But we also like to know what you expect from us. That is why we welcome responses to our Agendas when they are released in so-called consultation periods. During such periods, we wish to discuss with interested parties the topics of the latest Agenda. Such discussions can take place in roundtable meetings, but also online on the dedicated website denkmee.acm.nl or on social media. We take this input into account when fleshing out our strategy for each topic.

What else does ACM do?

Next to the topics discussed in the ACM Agendas, we do many other activities in the interest of businesses and consumers. These activities fall under our current duties as well as future ones, for example in anticipation of new regulations. And then there are unforeseen, current events: we are simply unable to have all of tomorrow’s problems on our radar today.