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17062 resultaten

  • Beroepszaak Artiq Mobile B.V. en Blinck International B.V.

    Publication Gerechtelijke uitspraak 19-04-2012
    De sms-dienstaanbieders Artiq Mobile B.V. en Blinck International B.V., handelend onder de naam Celldorado, hebben beroep ingesteld bij de rechtbank Rotterdam tegen het besluit van de Consumentenautoriteit van 3 maart 2011. Op 19 april 2012 heeft de rechtbank uitspraak gedaan. De uitspraak is gepubliceerd op www.rechtspraak.nl onder nummer LJN: …

  • Besluit op bezwaar (met BAC) in de zaak Celldorado

    Publication Beslissing op bezwaar 03-03-2011
    Onderstaande informatie is mogelijk verouderd. Vanaf 13 juni 2014 treden nieuwe consumentenregels in werking. Wilt u meer weten?  Consumentenregels vanaf 13 juni 2014 Artiq Mobile B.V., één van de vijf grootste sms-dienstaanbieders in Nederland, biedt consumenten - handelend onder de naam Celldorado - via internet en televisie abonnementen op …

  • Consumer Authority to monitor online ticket shops

    Publication Nieuwsbericht 07-09-2009
    The Consumer Authority intends to monitor the websites of companies that resell entry tickets for concerts and events. The monitoring will focus upon whether consumers have been provided with correct and complete information. The Consumer Authority is taking this action after receiving regular complaints from consumers via ConsuWijzer, the …

  • Consumer Authority issues warning about Valentine messages

    Publication Nieuwsbericht 11-02-2009
    In anticipation of Valentine's Day, many text messaging service providers are extremely active. On Valentine's Day many young people in particular receive and send love letters and messages, often anonymous. Many text messaging service providers are quick to respond to this trend, with a potential consequence that consumers unwittingly take out a …

  • Consumer Authority: Paradigit and Computerland to abide by guarantee regulations

    Publication Nieuwsbericht 04-08-2009
    The companies Paradigit and Computerland have promised the Consumer Authority that in the future they will abide by the regulations relating to guarantee & conformity and unfair commercial practices. The companies have committed themselves to this as the result of an investigation carried out by the Consumer Authority. On the basis of this pledge, …

  • ConsuWijzer sees consumer becoming more assertive

    Publication Nieuwsbericht 31-07-2009
    More and more consumers are using ConsuWijzer, the government information desk for consumers, to seek redress. The percentage of consumers who set to work themselves with practical aids, such as example letters for submitting a complaint to a company, has risen by some 50%. During the past six months, a total of 200,000 example letters and …

  • Consumer Authority imposes penalty on Pretium Telecom

    Publication Nieuwsbericht 12-05-2009
    Following an inspection, the Consumer Authority found that Pretium Telecom is continuing to advertise for customers for landline telephone contracts in an incorrect manner. As part of an inspection at a number of call centres that work for Pretium, the Consumer Authority demanded recordings of calls made. Upon further investigation the Consumer …

  • ConsuWijzer a valuable source of information

    Publication Nieuwsbericht 19-01-2009
    In 2008 ConsuWijzer has been a valuable source of information. More and more consumers are using the service, where they ask their questions and report their problems with providers and sellers. State Secretary Heemskerk of Economic Affairs says: "At ConsuWijzer the consumer receives free and independent advice on how he/she can sort out the …

  • Consumers often insufficiently protected in furniture and kitchens sector

    Publication Nieuwsbericht 16-02-2009
    The Consumer Authority has established that the general terms and conditions of many stores in the furniture and kitchens sector are unfairly restricting the rights of consumers. This constituted sufficient reason for the Consumer Authority to investigate the unilateral general terms and conditions, otherwise known as 'the small print', of 10 …

  • Consumer Authority begins information campaign concerning misleading telemarketing

    Publication Nieuwsbericht 20-04-2009
    Every year, almost 1 in 4 persons in the Netherlands have to deal with aggressive and misleading telephone sales. A recent study conducted by the Consumer Authority into unfair commercial practices revealed that over 800,000 people aged 18 years and above suffer an average loss of 121 euros per year. This is why the Consumer Authority has begun an …
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