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ACM: promote sustainability through European collaboration
European collaboration can make the production of sustainable energy more efficient, and it may speed up the transition towards a future with a higher share of sustainable energy. That is the conclusion the Netherlands Authority for Consumers and Markets … -
ACM refers Nokia spam case to Belgian and Finnish regulators
The Netherlands Authority for Consumers and Markets (ACM) carried out an investigation into Nokia Netherlands following consumer complaints about potential spam. Through anti-spam website www.spamklacht.nl, ACM received complaints from consumers about … -
Dutch postal company PostNL’s 2012 on-time delivery performance was 93.9 percent
Dutch postal company PostNL in 2012 failed to meet the statutory requirement of delivering at least 95 percent of mail the following working day. That is the conclusion the Netherlands Authority for Consumer and Markets (ACM) draws in its assessment of … -
Strategy Netherlands Authority for Consumers and Markets
The Netherlands Authority for Consumers and Markets (ACM) has published its strategy. Its strategy document explains who ACM is, and what ACM stands for. ACM enforces compliance with the rules on consumer protection, antitrust, and sector-specific … -
Energy suppliers must make energy prices clearer
Energy prices are difficult to understand. That is the conclusion of the Netherlands Authority for Consumers and Markets (ACM) in a study among consumers. A mere 13 percent of consumers is able to see the relationship between their energy supplier’s … -
ACM presents its strategy: ‘Times like these call for a strong regulator’
‘In times of economic crisis, it is critical to have a strong regulator,’ emphasizes Chris Fonteijn, Chairman of the Board of the Netherlands Authority for Consumers and Markets (ACM), during the presentation of ACM’s strategy. ‘Competition and consumer … -
ConsuWijzer offers consumers tips to minimize chances of problems when companies go bankrupt
In the first half of 2013, consumer information portal ConsuWijzer received more questions from consumers about their rights if a company goes bankrupt. ConsuWijzer is operated by the Netherlands Authority for Consumer and Markets (ACM). The most …