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Marcel Canoy joins ACM
Marcel Canoy has been hired by the Netherlands Authority for Consumers and Markets (ACM) as economic advisor. Mr. Canoy will be giving advice to the ACM team that is concerned with health care regulation. ACM is delighted with Marcel Canoy joining ACM. … -
Lower payment fees for online purchases after ACM intervention
The Netherlands Authority for Consumers and Markets (ACM) has tackled several businesses, including the largest meal-delivery service providers and airline ticket providers in the Netherlands, about their payment fees. They charged consumers too high fees … -
Join the discussion about the ACM Agenda 2016-2017
The Netherlands Authority for Consumers and Markets (ACM) has announced the six themes that it will focus on over the next two years. These have thus been included in the 2016-2017 ACM Agenda. The six themes are: Healthy collaborations in health care … -
Speech of Chris Fonteijn on “Multichannel Distribution”
Vertical agreements in e-commerce have both positive and negative effects. That is why regulatory authorities need to exercise restraint in designating such agreements as hardcore violations, according to Chris Fonteijn, Chairman of the Board of ACM, in … -
Fine on Ryanair for unclear prices
On February 26, 2013, the Netherlands Consumer Authority issued a decision against Irish airline Ryanair. On its website www.ryanair.com/nl, Ryanair offers airline tickets to Dutch consumers. The Consumer Authority has examined the booking process on … -
Energy provider reimburses customers for missing out on discounts
Dutch energy provider Nederlandse Energie Maatschappij (NLE) has promised the Netherlands Authority for Consumers and Markets (ACM) to reimburse customers that had been given too small discounts on their energy contracts for 2012 or 2013. NLE has informed … -
Ziengs conditionally allowed to acquire stores of rival Scapino
The Netherlands Authority for Consumers and Markets (ACM) has provisionally cleared the acquisition of the locations of Dutch shoe store chain Scapino by rival chain Ziengs. This has been laid down by ACM in an emergency decision. With the emergency …