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KLM and Schiphol comply with the commitments about creating a level playing field for other airlines
KLM Royal Dutch Airlines (KLM) and Amsterdam airport Schiphol have so far complied with the commitments about no longer having any contact with each other about growth opportunities of other airlines at Schiphol. With this commitment, a situation is … -
Improved cooperation in Europe when dealing with consumer problems
Multilateral cooperation within Europe when dealing with cross-border consumer problems just became more effective as new rules came into effect today. All consumer authorities in Europe now have the same powers when carrying out investigations into … -
ACM: Telecom providers should offer roaming abroad under the same terms as at home
When customers use mobile services abroad within the European Union, telecom providers should offer such services under the same terms as at home. According to the ‘roam-like-at-home’ principle, providers should offer their customers 4G services wherever … -
ACM urges Yogoma to end misleading commercial practices
The Netherlands Authority for Consumers and Markets (ACM) has reprimanded Yogoma for its misleading commercial practices. Yogoma sells health and beauty products online such as Artichoke Slim, Hydrodermal, Hydroduo, Konjac Plus, Shimendu.com, and Swiss … -
Anticompetitive risks among asset management providers for Dutch pension funds
The Netherlands Authority for Consumers and Markets (ACM) has conducted an exploratory study into potential anticompetitive risks in the asset management market of Dutch pension assets. This study focused on the risk of (high) switching costs, and the … -
ACM’s focus areas in 2020
For the next two years, the ‘digital economy’ and ‘energy markets in transition’ are central in the oversight activities of the Netherlands Authority for Consumers and Markets (ACM). When the 2020-2021 ACM Agenda was announced, we invited everyone to … -
ACM’s activities in 2020
For the next two years, the ‘digital economy’ and ‘energy markets in transition’ are central in the oversight activities of the Netherlands Authority for Consumers and Markets (ACM). When the 2020-2021 ACM Agenda was announced, the ACM invited everyone …