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A closer look at online video platforms
The Netherlands Authority for Consumers and Markets (ACM) has conducted a market study into ‘online platforms that stream videos’: websites and apps that offer videos that users can watch online. Examples are YouTube, Facebook, Dumpert (a Dutch video … -
T-Mobile can continue to offer its Data-free Music service
The ‘Data-free Music’ (in Dutch: Datavrije Muziek) service of Dutch telecom provider T-Mobile does not violate European rules on net neutrality, and can therefore continue to be offered. This is the outcome of an investigation conducted by the Netherlands … -
Commitments of KLM and Schiphol to ACM: level playing field at Schiphol airport
KLM Royal Dutch Airlines (KLM) and Amsterdam Airport Schiphol will no longer have any contact about growth opportunities of other airlines. Schiphol will independently develop its own plans for investments, charges, and marketing strategy. This has been … -
Request dispute settlement in aviation
Statutory rules such as those laid down in the Dutch Aviation Act apply to the aviation market. Do you represent an airline, and do you believe that Amsterdam airport Schiphol or Eindhoven Airport does not comply with the rules? If so, you may request ACM … -
Highest court in the Netherlands confirms: KPN’s network to remain open
On July 17, 2017, the Trade and Industry Appeals Tribunal (CBb), the highest court in the Netherlands in telecom regulation matters, has ruled on the market analysis decision regarding Unbundled local access. On the basis of this market analysis, the … -
ConsuWijzer mid-year bulletin: unsolicited subscriptions are number one annoyance
Unsolicited telemarketing calls in which you are offered subscriptions that are then nearly impossible to get rid of: this is the current number one annoyance among consumers. This has been revealed by the biannual figures of ConsuWijzer, the consumer … -
PostNL must continue to offer access for 24-hour bulk mail
Business senders continue to have options Businesses and organizations continue to be able to choose from multiple postal operators for their 24-hour bulk mail. That is because PostNL must continue to offer other postal operators access to its sorting and … -
Multiple postal firms can continue to offer 24-hour delivery of bulk mail
Businesses and organizations will continue to be able to choose from multiple postal companies for the delivery of their 24-hour bulk mail. That is because Dutch postal company PostNL must continue to grant access to its sorting and delivery network to … -
ACM turns down request for enforcement by telecom provider CBizz
The tariffs that telecom provider KPN used in the tender process for business fiber-optic connections in two western Dutch municipalities (Westland and Midden-Delfland) were not in violation of the Dutch Competition Act. The Netherlands Authority for … -
ACM issues warning against online store 123soatest.nl
The Netherlands Authority for Consumers and Markets (ACM) has issued a warning against the commercial practices of online store www.123soatest.nl. The company 123concepts B.V., with its registered office in the city of Alphen aan den Rijn, sells self-test …