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European consumer authorities demand transparent prices and fair terms and conditions from Airbnb
The joint European consumer authorities want Airbnb to state clearly its prices and to stop using unfair general terms and conditions. The company has until the end of August to indicate how they will make these adjustments. The European consumer … -
Volkswagen is taking steps to solve consumer issues with diesel cars in the EU
Volkswagen has partially met the requirements set by the joint European regulators to resolve the problems of consumers with diesel cars. This has been announced by the European Commission (EC) in a statement released today. These requirements entailed … -
ACM issues warning against debt collection agency Pay Care
The Netherlands Authority for Consumers and Markets (ACM) has issued a warning against the practices of debt collection agency Pay Care B.V. Pay Care uses aggressive debt-collection practices. Moreover, the claims in question are presumably unjust. ACM … -
ACM: further investigation needed into merger between Bergman Clinics and NL Healthcare Clinics
NL Healthcare Clinics and Bergman Clinics need to apply for a license first before proceeding with their planned merger. The Netherlands Authority for Consumers and Markets (ACM) has come to this conclusion after a first investigation. Bergman Clinics and … -
ACM launches market study into mobile app stores
The Netherlands Authority for Consumers and Markets (ACM) wants to understand better how app providers get their apps in app stores, as well as what influence app stores have on the selection of apps from which end-users can choose. That is why ACM has … -
Take fake news seriously, even if its impact has been limited so far
The Netherlands Authority for Consumers and Markets (ACM) and the Dutch Media Authority (CvdM) recognize the risks of disseminating fake news on a large scale through online platforms. Even though the impact of fake news on Dutch consumers is currently … -
PostNL gets 14.2 percent additional headroom to increase the tariffs for 2019 of the basic set of postal services
Dutch postal operator PostNL is allowed to raise the tariffs of the basic set of postal services for 2019. This set is also called the universal service obligation (USO). The additional headroom is 14.2 percent. This has been determined by the Netherlands …