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4G turns smartphones and tablets into mobile televisions
In the second quarter of 2015, total data consumption on smartphones and tablets increased to more than 27.5 billion MB. This is one of the key findings of the Telecom Monitor that the Netherlands Authority for Consumers and Markets (ACM) published today. … -
A study into the commercial practices of debt collection agencies
This study conducted by the Netherlands Authority for Consumers and Markets (ACM) contains the findings of a market scan into the commercial practices of debt collection agencies. ACM sees three key problems: Debt collection agencies confront consumers … -
ACM and AFM to deal with unfair commercial practices of debt collectors
Debt collection agencies regularly harm consumers with their commercial practices. This has been one of the key findings of a study by the Netherlands Authority for Consumers and Markets (ACM). ACM has identified three problems: debt collection agencies … -
Capacity auction revenues to go back to consumers and businesses
The revenues that Dutch transmission system operator TenneT has raised through capacity auctions will have to go back to consumers and businesses. This has been the result of extensive talks between TenneT and the Netherlands Authority for Consumers and … -
Dutch rental agency unlawfully charged lessees agency fees
Rental agency Duinzigt Woonservice B.V. acted as an agent for both lessors and lessees, and charged lessees agency fees. That is not allowed. Anita Vegter, Member of the Board of the Netherlands Authority for Consumers and Markets (ACM), explains: … -
Further investigation needed into concentration of two mental-health care institutions
Two Dutch mental-health care institutions, Parnassia Groep and Stichting Antes, are as yet not allowed to merge. If both providers decide they wish to continue with their planned concentration, they will need to apply for a merger license with the …