23 results found
Searchresult 1 - 10 of 23. You filter by “Regulations” and “Consumer protection”.
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ACM’s guidelines for simplified resolution of cases involving a fine
In the guidelines, ACM explains what procedure it will follow in the case of simplified resolution of cases involving a fine.
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Decision on mandate, authority and authorization of ACM of 13 September 2013
This decision amends the Decision on mandate, authority and authorization of ACM of 2 April 2013.
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Decision on mandate, authority and authorization of ACM of 2 April 2013
This decision contains rules regarding the granting of mandate, authority and authorization to ACM.
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2015 Protocol on working arrangements between ACM and Ministers
This protocol explains the working arrangements between ACM and the Minister of Economic Affairs, and with the Minister of Infrastructure and the Environment.
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2015 Protocol on working arrangements between ACM and Ministers (PDF - 190.58 KB) ›
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Policy rules regarding fines and leniency
The Ministry of Economic Affairs has issued new policy rules regarding fines and leniency, which come into effect on August 1, 201
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Frequently asked questions about the Dutch cookie act
ACM regularly receives questions from businesses, government agencies and other organizations about the cookie act. An FAQ and their answers can be found here.
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Frequently asked questions about the Dutch cookie act (PDF - 278.26 KB) ›
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ACM complaints procedure
ACM has a complaints officer, who is charged with handling complaints about ACM. All information he/she obtains through the handling of complaints is treated confidentially.
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ACM complaints procedure (PDF - 238.2 KB) ›