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ACM forces energy providers to adjust their information online
The Netherlands Authority for Consumers and Markets (ACM) recently reprimanded four energy providers about giving potential customers unclear and misleading information on prices and expected costs through their websites. ACM has imposed orders subject to … -
Competition between internet providers has shifted to all-in-one packages
Of the seven million internet connections in the Netherlands, six million are part of a package with multiple telecommunication services in one. Most consumers opt for packages that combine television services, broadband access, and fixed telephony. … -
ACM fines natural-vinegar manufacturers for cartel agreements
The Netherlands Authority for Consumers and Markets (ACM) has imposed fines on two manufacturers of natural vinegar (also known as white or distilled vinegar), which are Kühne and Burg, for having made cartel arrangements. Burg is imposed a fine of EUR … -
Planned merger between two Dutch games of chance requires further investigation
The Netherlands Authority for Consumers and Markets (ACM) has decided that the planned merger between Stichting Exploitatie Nederlandse Staatsloterij (SENS) and Stichting Nationale Sporttotalisator (SNS) requires further investigation. SENS sells lottery … -
2013 Decision on the organization, mandate, authority and authorization of ACM
This decision explains what mandate, authority, and authorization is granted to ACM, directors, managers, and to its individual staff members concerning the organization, ACM’s fields, legal acts under public law, legal acts under private law, and matters … -
InSight 2015
The Netherlands Authority for Consumers and Markets (ACM) actively contributes to the public debate. ACM calls for the attention of government, lawmakers, and the corporate sector whenever it believes that changes to rules (existing or planned), policy or … -
Competition in Dutch SME loan market
ACM has investigated competition among banks active in the Dutch market for SME loans. ACM concludes that there is insufficient competition among banks in this market. In addition, the margin calculation has revealed that competition has decreased in …