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ACM has checked whether companies keep their word
ACM has conducted follow-up checks among approximately 60 companies that were reprimanded in 2020 for violating consumer regulations.
Publication News -
ACM has blocked calls to Public Health Service made through a directory assistance provider
ACM blocked a number of a directory assistance provider, following complaints filed by the Public Health Service (GGD). Consumers are able to call the GGD using a toll-free number, but often end up using premium-rate numbers of directory assistance providers that charge 90 cents per minute.
Publication News -
ACM fines three rental agencies for charging illegal agency fees
ACM has fined three rental agencies for illegally charging lessees agency fees.
Publication News -
Consultation of Schiphol’s cost allocation system for 2022-2024
With its draft decision, ACM announces that it approves Schiphol's allocation system for the years 2022-2024.
Publication Visions & opinions -
Further investigation needed into acquisition of IJsselland Hospital by Erasmus University Medical Center
Samenvatting: Erasmus University Medical Center in the city of Rotterdam wishes to acquire IJsselland Hospital in the town of Capelle aan den IJssel. ACM wishes to conduct a further investigation into the effects of this acquisition on the accessibility, affordability, and quality of health care in
Publication News -
Study by ACM: more transparency from directory assistance providers does not eliminate deception
ACM had a study carried out about whether consumers are misled by directory assistance providers. The study shows that 72 percent of respondents did not understand that they were calling a directory assistance provider.
Publication News -
Consumers can always ask airlines for refunds in case of cancellations
If their flight is cancelled, consumers must be able to turn to the airline directly for their refunds. This also applies if that flight was booked through a travel agent (including online agents).
Publication News -
Further investigation necessary into acquisition in cow-calf sector
Dutch veal producer Van Drie Group wishes to acquire Van Dam. ACM wishes to conduct a further investigation into the acquisition’s effects first.
Publication News -
ACM: more protection needed for raising confidence in the digital economy
In its annual report, ACM states that it seeks to protect the interests of people and businesses in the digital economy.
Publication News -
Commitments help realize a level playing field in container transport for inland shippers in the port of Rotterdam
Europe Container Terminals (ECT) has implemented the commitments it made to ACM. ECT has made its planning criteria more transparent, and it has also implemented these criteria. As a result thereof, the possible anticompetitive concerns raised by ACM have been taken away.
Publication News