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Parcel Market Scan – final version
The Netherlands Authority for Consumers and Markets (ACM) wishes to continue to keep a close eye on the parcel delivery market, and will therefore, from 2017, include this market segment in its annual monitor of the postal services market. The main … -
ACM to keep a closer eye on parcel delivery market
Dutch consumers continue to shop online in droves. The number of parcel deliveries has therefore grown tremendously over the past few years. The parcel delivery market is changing at great speed. For example, providers have concentrated their efforts on … -
Online shopping fuels the enormous growth of parcel deliveries
Many Dutch consumers love to shop online. As a result, the number of parcel deliveries has grown tremendously over the past few years. In 2015, parcel delivery companies shipped 208 million parcels in the Netherlands, which is an increase of 11.3 percent … -
Dutch Railways NS informs consumers more clearly thanks to ACM
The information that Dutch Railways NS presented on its website or included in its emails to consumers was either incorrect or unclear on several points. The information about cancelling passes in particular did not comply with the rules. The Netherlands … -
District Court of Rotterdam rules in spam case
On May 19, 2016, the District Court of Rotterdam ruled that the Netherlands Authority for Consumers and Markets (ACM) had correctly imposed fines on online affiliate marketing firm Daisycon for violation of the spam prohibition. However, the District … -
ACM studies reveal: GTS incurs more costs than necessary
The revenues of GTS, the Dutch transmission system operator (TSO) for natural gas, will be gradually reduced over the next five years. This is one of the conclusions of the Netherlands Authority for Consumers and Markets (ACM) in its draft method decision … -
ACM launches offensive against illegal cartel agreements
“Cartels never go unnoticed.” There are always people who know about illegal agreements between competitors. The Netherlands Authority for Consumers and Markets (ACM) will be running a campaign over the next few weeks to make people aware of cartel …