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Sufficient numbers for mobile phones still available despite continued increasing demand
In the Netherlands, mobile phones are assigned 06-numbers. The Netherlands Authority for Consumers and Markets (ACM) expects that sufficient 06-numbers will still be available over the next few years. However, the number of assigned 06-numbers continues … -
ACM deals with too high an interest rate of Dutch pawnshop
The Netherlands Authority for Consumers and Markets (ACM) has imposed an order subject to periodic penalty payments on pawnshop ‘t Pandjeshuis Vos in the southern Dutch city of Eindhoven. This pawnshop charged too high an interest rate and used too short … -
Dutch municipality De Marne competes unfairly with other marinas
The municipality of De Marne in the north of the Netherlands fails to include all costs in its tariffs for marina berths. As a result thereof, it competes unfairly with commercial marinas. This is not allowed under the Dutch act on competitive neutrality, … -
Dutch puzzle book publisher fined for having misled consumers
The Netherlands Authority for Consumers and Markets (ACM) has imposed a fine of EUR 200,000 on publisher Calatus B.V., which publishes the Editie Enigma puzzle books among other titles, for having engaged in unfair commercial practices. Calatus provided … -
Postal company PostNL charges competitors too high tariffs
Dutch postal company PostNL puts its rival postal companies at a disadvantage by charging them too high a tariff. The Netherlands Authority for Consumers and Markets (ACM) wishes to see that PostNL charge its competitors the same tariffs as those that it … -
ACM underlines room for cooperation in primary care
General practitioners (GPs), physical therapists, psychotherapists, speech therapists, and all other primary-care providers are given sufficient room for cooperation in order to improve health care. That is the main message of the publication titled … -
ACM will closely monitor telecom providers for unilateral contract modifications
The Netherlands Authority for Consumers and Markets (ACM) will closely monitor telecom providers on contract modifications to business contracts to which customers have not agreed explicitly. ACM will monitor actively, but is also interested in … -
With new names and logos, RENDO Beheer and Rendo Duurzaam set themselves apart from the DSO
On October 1, 2017, RENDO Beheer and RENDO Duurzaam changed their names to ENAVI and N-TRA, respectively. With these new names, these commercial businesses are able to set themselves apart from distribution system operator (DSO) RENDO Netwerken, with … -
A closer look at online video platforms
The Netherlands Authority for Consumers and Markets (ACM) has conducted a market study into ‘online platforms that stream videos’: websites and apps that offer videos that users can watch online. Examples are YouTube, Facebook, Dumpert (a Dutch video … -
T-Mobile can continue to offer its Data-free Music service
The ‘Data-free Music’ (in Dutch: Datavrije Muziek) service of Dutch telecom provider T-Mobile does not violate European rules on net neutrality, and can therefore continue to be offered. This is the outcome of an investigation conducted by the Netherlands …