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Price for heat slightly decreases in 2016
The Netherlands Authority for Consumers and Markets (ACM) has set the maximum tariffs of the Dutch Heat Act for 2016. The most important tariff is the maximum tariff for supplying heat. Next year, average households will almost pay as much as they did … -
Proliferation of certification labels hurts their credibility
Consumers are losing confidence in certification labels because of the proliferation of such labels and because of the lack of certainty over what such labels actually mean. As a result thereof, the credibility of all certification labels has come under … -
Marcel Canoy joins ACM
Marcel Canoy has been hired by the Netherlands Authority for Consumers and Markets (ACM) as economic advisor. Mr. Canoy will be giving advice to the ACM team that is concerned with health care regulation. ACM is delighted with Marcel Canoy joining ACM. … -
Lower payment fees for online purchases after ACM intervention
The Netherlands Authority for Consumers and Markets (ACM) has tackled several businesses, including the largest meal-delivery service providers and airline ticket providers in the Netherlands, about their payment fees. They charged consumers too high fees … -
Join the discussion about the ACM Agenda 2016-2017
The Netherlands Authority for Consumers and Markets (ACM) has announced the six themes that it will focus on over the next two years. These have thus been included in the 2016-2017 ACM Agenda. The six themes are: Healthy collaborations in health care … -
Speech of Chris Fonteijn on “Multichannel Distribution”
Vertical agreements in e-commerce have both positive and negative effects. That is why regulatory authorities need to exercise restraint in designating such agreements as hardcore violations, according to Chris Fonteijn, Chairman of the Board of ACM, in … -
Fine on Ryanair for unclear prices
On February 26, 2013, the Netherlands Consumer Authority issued a decision against Irish airline Ryanair. On its website www.ryanair.com/nl, Ryanair offers airline tickets to Dutch consumers. The Consumer Authority has examined the booking process on …