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Official launch of the Netherlands Authority for Consumers & Markets
The Netherlands Authority for Consumers & Markets (ACM) was officially launched on April 1, 2013. The website www.acm.nl in the new authority’s visual identity was also launched today. Bekijk video: Gebundelde kracht Through its website, ACM wishes to … -
Groupon to give consumers clearer information
Groupon Netherlands has given the Netherlands Consumer Authority (CA) a commitment it will adjust its procedures in order to prevent consumer problems from happening in the future. The commitment was prompted by indications submitted by consumers. It had … -
Rollout of smart meters is progressing well
The limited rollout of the so-called smart meter by the regional network operators is progressing well and in a customer-friendly manner. Between 400,000 and 500,000 households are projected to have smart meters by the end of 2013. These are some of the … -
Netherlands Consumer Authority launches information campaign for online retailers
The Netherlands Consumer Authority (CA) today launched an information campaign, called ‘Are you a good online retailer? Check it here.’ This campaign is aimed at retailers that have an online shop targeting consumers. These retailers are given information … -
NMa imposes fines on producers of onion sets for cartel activities
The Netherlands Competition Authority (NMa) has fined seven undertakings that grow, process and trade in first-year onion sets for illegal cartel activities concerning the destruction of sown acreage of onion sets in 2009. According to the NMa, the … -
Online shopping fuels the enormous growth of parcel deliveries
Many Dutch consumers love to shop online. As a result, the number of parcel deliveries has grown tremendously over the past few years. In 2015, parcel delivery companies shipped 208 million parcels in the Netherlands, which is an increase of 11.3 percent … -
Dutch Railways NS informs consumers more clearly thanks to ACM
The information that Dutch Railways NS presented on its website or included in its emails to consumers was either incorrect or unclear on several points. The information about cancelling passes in particular did not comply with the rules. The Netherlands … -
District Court of Rotterdam rules in spam case
On May 19, 2016, the District Court of Rotterdam ruled that the Netherlands Authority for Consumers and Markets (ACM) had correctly imposed fines on online affiliate marketing firm Daisycon for violation of the spam prohibition. However, the District … -
ACM studies reveal: GTS incurs more costs than necessary
The revenues of GTS, the Dutch transmission system operator (TSO) for natural gas, will be gradually reduced over the next five years. This is one of the conclusions of the Netherlands Authority for Consumers and Markets (ACM) in its draft method decision … -
ACM launches offensive against illegal cartel agreements
“Cartels never go unnoticed.” There are always people who know about illegal agreements between competitors. The Netherlands Authority for Consumers and Markets (ACM) will be running a campaign over the next few weeks to make people aware of cartel …