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System operators Enexis, Liander, Stedin, and TenneT to launch improvement process to clarify investment plans following ACM assessment
The Netherlands Authority for Consumers and Markets (ACM) has assessed the investment plans of system operators Coteq, Enexis, GTS, Liander, RENDO, Stedin, TenneT on-shore, TenneT off-shore, and Westland, and has given them the green light to finalize … -
Global Marketing Bridge and its executives fined for having misled customers in telemarketing calls involving energy contracts
The Netherlands Authority for Consumers and Markets (ACM) has fined telemarketing firm Global Marketing Bridge B.V. (GMB) 400,000 euros for having misled consumers in telemarketing calls involving energy contracts. Since the two executives of GMB directed … -
ACM: Thuiswinkel’s sustainability initiative fits with competition rules
The Netherlands Authority for Consumers and Markets (ACM) has no objections against the launch of a new sector-wide sustainability standard of Thuiswinkel.org, the Dutch trade association for the e-commerce sector (Thuiswinkel). Thuiswinkel’s initiative … -
ACM Monitor: suppliers more and more often distinguish between customers with and without solar panels, HEM’s rates still the highest
Energy suppliers distinguish more and more often between customers with and without solar panels. This is one of the conclusions of the most recent Monitor on the consumer energy market. More and more suppliers decide not to offer multi-year fixed … -
Dutch supermarket chain Albert Heijn to remove incorrect sustainability claims following ACM action
Dutch supermarket chain Albert Heijn (AH) will remove unclear and incorrect sustainability claims from its stores. It will do so after the Netherlands Authority for Consumers and Markets (ACM) confronted the company with the claims. In various stores, AH … -
Speaking points Anita Vegter, UNCTAD 8 July 2015 “Pharmaceutical markets and consumers”
ACM’s board member, Anita Vegter, spoke at the UNCTAD on the 8th of July 2015 at a round table on the role of competition in the pharmaceutical sector and its benefits for consumers. Anita Vegter presented ACM’s paper “The pharmaceutical market under the … -
ACM prohibits proposed merger between two Dutch hospital groups
The Netherlands Authority for Consumers and Markets (ACM) has not approved the proposed merger of two hospital groups in the southwestern part of the Netherlands, near the cities of Dordrecht and Gorinchem: Albert Schweitzer Hospital and Rivas Zorggroep. … -
Dutch postal company PostNL will adjust its cost allocation method
The Netherlands Authority for Consumers and Markets (ACM) has established that the method that Dutch postal company PostNL intended to use for the allocation of the costs of the universal service obligation (USO) does not comply with legal requirements. … -
Dutch telecom company KPN fined for putting competitors at a disadvantage
The Netherlands Authority for Consumers and Markets (ACM) has imposed two fines on Dutch telecom company KPN totaling EUR 8 million for putting its competitors at a disadvantage. These fines concern violations committed with regard to the business service … -
Speech Anita Vegter "Public Enforcement of Consumer Law on Top of a Private Foundation”
In her speech, which was presented in English, Ms. Anita Vegter explained how public enforcement of consumer law is organized in the Netherlands, on top of a private foundation. Anita Vegter held her speech during the 15th International Association of …