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ACM study into competition in the Dutch health insurance market
Competition in the Dutch health insurance market Interim report There is room for improving competition in the Dutch health insurance market. This has been revealed by research conducted by the Netherlands Authority for Consumer and Markets (ACM). … -
ACM instructs car industry to list unavoidable costs with prices
The Netherlands Authority for Consumers and Markets (ACM) is of the opinion that the Dutch car industry should make the prices of new cars more transparent. In almost all cases, consumers end up paying more than the advertised price. This is caused by the … -
In a first, less than 1 million users have traditional landlines
For the first time ever, the number of traditional, fixed-telephony connections in the Netherlands is less than one million. This is one of the findings of the Telecom Monitor for the first quarter of 2016, which the Netherlands Authority for Consumers … -
ICN anti-cartel enforcement template
This template supplies information for businesses participating in cartel activities about the rules applicable to them; moreover, it enables businesses which suffer from cartel activity to get information about the possibilities of lodging a complaint in … -
Prioritization of enforcement investigations by ACM
The Netherlands Authority for Consumers and Markets (ACM) is not able to solve all problems that consumers and businesses face. We therefore have to make choices. When determining which cases we will be dealing with, we ask ourselves the following three … -
Collaboration between three hospitals benefits cancer patients
Three hospitals in the central Dutch province of Utrecht are allowed to collaborate in complex cancer care. The Netherlands Authority for Consumers and Markets (ACM) expects this collaboration to yield sufficient benefits for patients and the insured. The … -
ACM explanation of tariff regulation in the Caribbean Netherlands
In this document, the Netherlands Authority for Consumers and Markets (ACM) explains how ACM wishes to organize tariff regulation in the Caribbean Netherlands. This document primarily targets the electricity and drinking water companies on Bonaire, Saint … -
Draft method decision for tariffs for electricity and drinking water in the Caribbean Netherlands 2017–2019
The Netherlands Authority for Consumers and Markets (ACM) has put out for public consultation the draft method decision on the regulation of drinking water and electricity companies in the Caribbean Netherlands (the islands of Bonaire, Saint Eustatius and … -
ACM warns telecom companies about net neutrality
The Netherlands Authority for Consumers and Markets (ACM) is warning telecom companies that the new European rules on net neutrality must be applied correctly. At this point, ACM is seeing offers from telecom companies that are at odds with these new … -
ACM fines tour operator Corendon for displaying incorrect prices
June 22, 2017: The District Court of Rotterdam has ruled on appeal in this case. For the complete text of that ruling (in Dutch), please refer to this page. Read the appeal The Netherlands Authority for Consumers and Markets (ACM) has fined Dutch tour …