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ACM has established that online retailer We Love Musthaves violates the rules, and has therefore imposed an order subject to periodic penalty payments, forcing it to stop the violations.
Student-discount company Knaek Promotions BV has adjusted its conditions for subscription cancellations, following an ACM action. Consumers are now able to cancel their subscriptions with a one-month notice after their first fixed subscription period expires.
In some cases, providers of charging stations and charging cards still are not transparent about prices, even though they are statutorily required to. That is why, from 1 December 2020, ACM will check whether providers comply with the rules. If they do not, ACM can take action.
Consumers are now better informed about updates when purchasing smart devices, thanks to ACM intervention
ACM has found that major Dutch electronics retailers give, prior to the purchase, consumers that buy smart devices online better information about software updates. ACM has raised this issue with major online retailers of smart devices.