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ACM is calling on experts in online behavioral persuasion to help think about professional standards in order to prevent deception and unwanted behavioral persuasion of online consumers.
Airbnb now displays the prices of accommodations with all unavoidable costs included. In addition, Airbnb has adjusted its general terms and conditions in favor of consumers.
Providers of online tickets for attractions have adjusted their websites following an intervention by ACM.
ACM has reprimanded travel agencies for failing to participate in travel guarantee funds.