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ACM Telecom Monitor: mobile-data consumption in the Netherlands in 2019 ten times as much as five years before
In the Netherlands, consumption of mobile data using 4G networks was ten times as high in 2019 as it was five years before. More than 700 billion MB of 4G data was consumed in 2019, which is 650 billion MB more than in 2015. Consumption of 3G data over … -
Telecom Monitor for Q3 and Q4 2019
The Telecom Monitor gives an overview of the trends and developments in: mobile services fixed telephony broadband television business network services bundles ACM uses data provided by the most important market participants in the telecom industry. The … -
ACM: Health insurers are allowed to give health care providers financial support collectively during Coronavirus crisis
Health insurers are allowed to make collective arrangements to provide financial support to health care providers during the Coronavirus (COVID-19) crisis. More specifically, these arrangements concern continuity contributions and advances on payments to … -
ACM reminds telecom operators of their duty to cooperate in combatting unsolicited anonymous calls
The Netherlands Authority for Consumers and Markets (ACM) has reminded telecom operators of their duty to help victims of unsolicited anonymous calls. ACM decided to take action following reports that operators do not always follow the rules if someone … -
ACM suspends enforcement proceedings against Dutch postal operator PostNL
The Netherlands Authority for Consumers and Markets (ACM) has decided to suspend its enforcement proceedings against Dutch postal operator PostNL, which had been initiated following a request for enforcement filed by postal operator Sandd. In its … -
Online store Grandado.com to inform consumers better about delivery times following ACM action
The Netherlands Authority for Consumers and Markets (ACM) has spoken to electronics website Grandado.com about the information on its website. Consumers had filed complaints with ACM’s consumer information portal ACM ConsuWijzer about having received … -
ACM recommends Dutch government to include a requirement to cooperate in the tender conditions for a new train service to Germany
A requirement to cooperate with other market participants may be included in the concession conditions of the international rail service between the Dutch city of Eindhoven and the German city of Düsseldorf. Such a requirement is preferred over a …