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  • ACM: Ensuring that markets work well, also in 2021

    Publication | News | 14-01-2021

    In 2021, ACM will pay extra attention to three focus areas: the effects of the coronavirus (COVID-19) pandemic, the digital economy, and the energy transition.

  • ACM Telecom Monitor: mobile-data consumption has increased

    Publication | News | 22-12-2020

    In the third quarter of 2020, people in the Netherlands consumed considerably more mobile data than in previous quarters. One possible explanation for this increase is that, during the summer months, people spent more time outdoors, and thus consumed more mobile data and less wifi.

  • ACM makes market analysis for high-quality business business telecom services available for consultation

    Publication | News | 19-11-2020

    ACM has made a draft version of the Market Analysis of High-Quality Wholesale Access (HWT) available for consultation among relevant market participants in the market for business telecommunication services.

  • Annemarie Sipkes elected BEREC Chair 2022

    Publication | News | 01-10-2020

    Today, on 1 October 2020, the BEREC Board of Regulators elected the BEREC Chair for 2022, Ms Annemarie Sipkes – the Director of the Telecommunications, Transport and Postal Services Department at the Netherlands Authority for Consumers and Markets (ACM).

  • ACM Telecom Monitor: Dutch call more during coronavirus crisis

    Publication | News | 30-09-2020

    In the second quarter of 2020, the coronavirus (COVID-19) crisis had noticeable effects on telephony and data consumption. This is one of the conclusions of the Telecom Monitor that ACM published today. People in the Netherlands called more, both over mobile phones as well as over fixed phones.

  • ACM is calling on telecom operators to increase comparability of consumer information about mobile plans

    Publication | News | 17-09-2020

    Consumers who wish to take out new mobile plans sometimes have a hard time comparing information from different providers. That is one of the conclusions of ACM in a study among consumers into their behavior on the Dutch telecom market.

  • ACM Agenda topics: enforcement and progress so far

    Publication | News | 16-07-2020

    ACM looks back on its enforcement efforts regarding and on the progress of several of its activities in the first half of 2020.

  • ACM: consumers are allowed to choose their own modems

    Publication | News | 08-07-2020

    Consumers are allowed to connect their own modems, routers or set-top boxes to the networks of their telecom operators. This has been laid down in the draft policy rule regarding network termination points, which ACM published today.

  • ACM Telecom Monitor: mobile-data consumption of Dutch over 200 billion MB

    Publication | News | 06-07-2020

    In Q1 of 2020, mobile-data consumption over 4G increased to over 200 billion MB for the first time ever. Mobile-data consumption over 3G and 4G totaled 214 billion MB, compared with 159 billion MB in Q1 2019, an increase of 34.5%. This has been revealed by the Telecom Monitor for Q1 of 2020.

  • ACM: open internet is of great importance for people and businesses

    Publication | News | 02-07-2020

    In Europe, internet providers must treat internet traffic equally. The enforcement of European net neutrality rules calls for constant attention, and, if necessary, for action. This is shown in the Annual Report on Net Neutrality that ACM published today.