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InSight 2015
The Netherlands Authority for Consumers and Markets (ACM) actively contributes to the public debate. ACM calls for the attention of government, lawmakers, and the corporate sector whenever it believes that changes to rules (existing or planned), policy or … -
Competition in Dutch SME loan market
ACM has investigated competition among banks active in the Dutch market for SME loans. ACM concludes that there is insufficient competition among banks in this market. In addition, the margin calculation has revealed that competition has decreased in … -
Sufficient numbers for mobile phones still available despite continued increasing demand
In the Netherlands, mobile phones are assigned 06-numbers. The Netherlands Authority for Consumers and Markets (ACM) expects that sufficient 06-numbers will still be available over the next few years. However, the number of assigned 06-numbers continues … -
ACM deals with too high an interest rate of Dutch pawnshop
The Netherlands Authority for Consumers and Markets (ACM) has imposed an order subject to periodic penalty payments on pawnshop ‘t Pandjeshuis Vos in the southern Dutch city of Eindhoven. This pawnshop charged too high an interest rate and used too short … -
Dutch municipality De Marne competes unfairly with other marinas
The municipality of De Marne in the north of the Netherlands fails to include all costs in its tariffs for marina berths. As a result thereof, it competes unfairly with commercial marinas. This is not allowed under the Dutch act on competitive neutrality, … -
Dutch puzzle book publisher fined for having misled consumers
The Netherlands Authority for Consumers and Markets (ACM) has imposed a fine of EUR 200,000 on publisher Calatus B.V., which publishes the Editie Enigma puzzle books among other titles, for having engaged in unfair commercial practices. Calatus provided … -
Postal company PostNL charges competitors too high tariffs
Dutch postal company PostNL puts its rival postal companies at a disadvantage by charging them too high a tariff. The Netherlands Authority for Consumers and Markets (ACM) wishes to see that PostNL charge its competitors the same tariffs as those that it … -
ACM underlines room for cooperation in primary care
General practitioners (GPs), physical therapists, psychotherapists, speech therapists, and all other primary-care providers are given sufficient room for cooperation in order to improve health care. That is the main message of the publication titled … -
Planned merger between two Dutch games of chance requires further investigation
The Netherlands Authority for Consumers and Markets (ACM) has decided that the planned merger between Stichting Exploitatie Nederlandse Staatsloterij (SENS) and Stichting Nationale Sporttotalisator (SNS) requires further investigation. SENS sells lottery … -
2013 Decision on the organization, mandate, authority and authorization of ACM
This decision explains what mandate, authority, and authorization is granted to ACM, directors, managers, and to its individual staff members concerning the organization, ACM’s fields, legal acts under public law, legal acts under private law, and matters …