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Online store Grandado.com to inform consumers better about delivery times following ACM action
ACM has spoken to electronics website Grandado.com about the information on its website. In practice, delivery times were much longer than promised on the website.
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ACM suspends enforcement proceedings against Dutch postal operator PostNL
ACM has decided to suspend its enforcement proceedings against Dutch postal operator PostNL, which had been initiated following a request for enforcement filed by postal operator Sandd.
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ACM reminds telecom operators of their duty to cooperate in combatting unsolicited anonymous calls
ACM finds it important that telecom operators comply with their statutory obligation to investigate, and to provide details of the anonymous caller to the victim, so the victim is able to take action.
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ACM: Health insurers are allowed to give health care providers financial support collectively during Coronavirus crisis
Health insurers can make collective arrangements to support health care providers during the Coronavirus (COVID-19) crisis. These arrangements concern continuity contributions and advances on payments to health care providers that are not directly involved in helping Coronavirus patients.
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ACM Telecom Monitor: mobile-data consumption in the Netherlands in 2019 ten times as much as five years before
Every six months, ACM publishes the Telecom Monitor, which gives an overview of the trends and developments in mobile services, fixed telephony, broadband, television, business network services, and bundles.
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Dutch heat supplier Eneco to refund fees for certain heat connections
Dutch heat supplier Eneco will compensate several dozens of customers that have paid too much for their connections to a heat network. They each receive, on average, 3,500 euros.
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Number Issuance Monitor: ACM’s interventions result in increased availability of mobile phone numbers
The Number Issuance Monitor is an annual monitor in which ACM reports on the trends and developments regarding the issuance of numbers.