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System operators Enexis, Liander, Stedin, and TenneT to launch improvement process to clarify investment plans following ACM assessment
The Netherlands Authority for Consumers and Markets (ACM) has assessed the investment plans of system operators Coteq, Enexis, GTS, Liander, RENDO, Stedin, TenneT on-shore, TenneT off-shore, and Westland, and has given them the green light to finalize … -
Global Marketing Bridge and its executives fined for having misled customers in telemarketing calls involving energy contracts
The Netherlands Authority for Consumers and Markets (ACM) has fined telemarketing firm Global Marketing Bridge B.V. (GMB) 400,000 euros for having misled consumers in telemarketing calls involving energy contracts. Since the two executives of GMB directed … -
ACM: Thuiswinkel’s sustainability initiative fits with competition rules
The Netherlands Authority for Consumers and Markets (ACM) has no objections against the launch of a new sector-wide sustainability standard of Thuiswinkel.org, the Dutch trade association for the e-commerce sector (Thuiswinkel). Thuiswinkel’s initiative … -
ACM Monitor: suppliers more and more often distinguish between customers with and without solar panels, HEM’s rates still the highest
Energy suppliers distinguish more and more often between customers with and without solar panels. This is one of the conclusions of the most recent Monitor on the consumer energy market. More and more suppliers decide not to offer multi-year fixed … -
Dutch supermarket chain Albert Heijn to remove incorrect sustainability claims following ACM action
Dutch supermarket chain Albert Heijn (AH) will remove unclear and incorrect sustainability claims from its stores. It will do so after the Netherlands Authority for Consumers and Markets (ACM) confronted the company with the claims. In various stores, AH … -
Open Letter on the implementation of CMP for BBL
The CMP guidelines were published in the Official Journal of the European Union on 28 August 2012 and entered into force 20 days later. These guidelines set out certain provisions to be applied to counter and prevent contractual congestion. Contractual … -
ACM issues decision on objection regarding the establishment of new GPs
In late-2011, the Netherlands Authority for Consumers and Markets (ACM) imposed a fine on the Dutch National Association of General Practitioners (LHV). Following an objection filed by LHV, ACM has reviewed the case extensively. ACM continues to be of the … -
Providing ‘bare’ data by RDW is not an economic activity
Providing ‘bare’ data about license plates for free or for a small fee by RDW, the Dutch national motor vehicle and driving license registration authority, is not an economic activity. This was revealed by an analysis that the Netherlands Authority for … -
2013 Telecom Monitor Q3 - increase of very fast broadband connections
Mobile services Within the timespan of a single year, the total number of mobile connections dropped by almost 900,000 connections to 21.0 million connections. In the third quarter of 2013, 19.1 million of these connections concern mobile phones. In … -
ACM: merger between cable companies UPC and Ziggo should be assessed in the Netherlands
The Netherlands Authority for Consumers and Markets (ACM) is of the opinion that it would be best if the merger between cable companies UPC and Ziggo were assessed in the Netherlands. ACM has therefore requested the European Commission to refer the …