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ACM forces online retailer We Love Musthaves to stop violations
The Netherlands Authority for Consumers and Markets (ACM) has established that online retailer We Love Musthaves violates the rules, and has therefore imposed an order subject to periodic penalty payments. By imposing the order, ACM forces the retailer to … -
ACM’s guidelines provide clarity on the supply of heat
The Netherlands Authority for Consumers and Markets (ACM) has drawn up guidelines in which the rules for supplying heat are explained in detail. In these guidelines, it is explained, among other things, how heat suppliers must inform their customers about … -
ACM clears acquisition of parts of health care provider Careyn by Thebe after transfer of district nursing in two towns
The Netherlands Authority for Consumers and Markets (ACM) has conditionally cleared health care provider Thebe Wijkverpleging to acquire some of the activities of rival provider Stichting Careyn in the south of the Netherlands (more specifically in the … -
ACM takes action against ‘free’ products of Stay Healthy Products
The Netherlands Authority for Consumers and Markets (ACM) has reprimanded Stay Healthy Products for using misleading commercial practices. ACM received complaints from consumers who thought that the products they ordered were free. Stay Healthy Products, … -
ACM: insurers are allowed to introduce joint scheme for handling vehicle-damage claims
Insurers in the Netherlands are allowed to introduce a scheme that will enable them to handle cases involving damage to vehicles in a faster and more simplified manner. Currently, consumers that have third-party liability insurance (in Dutch: wettelijke … -
ACM clears acquisition of Dutch telecom operator Simpel by rival operator T-Mobile
The Netherlands Authority for Consumers and Markets (ACM) has cleared the acquisition of telecom operator Simpel by rival operator T-Mobile. Over its fixed and mobile networks, T-Mobile offers consumers various services, such as telephony, broadband … -
ACM makes market analysis for high-quality business telecom services available for consultation
The Netherlands Authority for Consumers and Markets (ACM) has made a draft version of the Market Analysis of High-Quality Wholesale Access (HWT) available for consultation among relevant market participants in the market for business telecommunication …