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ACM, together with several telecom operators, has withdrawn 100 phone numbers that were used for fake help desks. People who contact or are contacted by fake help desks often become victims of fraud.
Dutch telecom operator KPN must retroactively adjust its tariffs for porting phone numbers. This has been decided by ACM following objections raised in an earlier decision about those tariffs.
When customers use mobile services abroad within the European Union, telecom providers should offer such services under the same terms as at home. ACM has given telecom providers four weeks to make sure they comply with the rules
A study conducted by ACM has revealed that measures taken by Dutch telecom providers aimed at managing internet traffic on their networks meet the statutory requirement of equal treatment of all internet traffic.