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Real estate platform ROZ removes automatic inflation indexation from its model contracts
Following conversations with the Netherlands Authority for Consumers and Markets (ACM), the Dutch Real Estate Council (in Dutch: Raad voor Onroerende Zaken, or ROZ) has adjusted the model contracts for renting office and retail spaces. In the general … -
ACM: fair competition is no guarantee for affordable energy for everyone
The Netherlands Authority for Consumers and Markets (ACM) enforces compliance with the rules and regulations on the energy market among businesses. The energy market is a free market where supply and demand determine prices. For its energy supply, the … -
ACM again warns suppliers about possibly undue influence over retail prices of retailers
Over the past few months, the Netherlands Authority for Consumers and Markets (ACM) has again warned various suppliers because they possibly exerted pressure on retailers to charge higher retail prices for their products. That is illegal because it leads … -
ACM: energy supplier HEM fined 1.1 million euros for having seriously misled customers in telemarketing calls
The Netherlands Authority for Consumers and Markets (ACM) has imposed a fine of 1.1 million euros on energy supplier Allround Hollands Energie B.V. (trading under the name Hollandse Energie Maatschappij, or HEM) for having misled consumers in … -
ACM to keep an extra close watch on energy suppliers DGB and Kikker Energie because of transfer of the customer database
Energy supplier DGB has notified the Netherlands Authority of Consumers and Markets (ACM) of its plans to leave the Dutch energy market on 1 May 2024. All customers of DGB will be transferred to Volti, a so-called reseller of Kikker Energie. ACM will keep … -
2023 ACM Annual Report: New rules and duties call for a new form of oversight
The Netherlands Authority for Consumers and Markets (ACM) is preparing itself for a new form of oversight. It does so following the introduction of a series of new European laws for online platforms and providers of online services. For example, ACM in … -
ACM supports breaking the link between the natural-gas price and heat rates, and argues for additional measures to protect consumers against too high rates
The Netherlands Authority for Consumers and Markets (ACM) is in favor of breaking the mandatory link between the natural-gas price and the maximum heat rate. Maximum rates based on the actual costs of heat suppliers are more logical and can be explained … -
Booking.com takes ‘Travel Sustainable’ program offline following ACM action
Following conversations with the Netherlands Authority for Consumers and Markets (ACM), travel website Booking.com has decided to take the so-called Travel Sustainable program offline as of 25 March. In this program, affiliated accommodations receive … -
ACM clears acquisition of Youfone by KPN
The Netherlands Authority for Consumers and Markets (ACM) has cleared the acquisition of telecom provider Youfone by rival telecom company KPN. ACM has carried out an extensive investigation into the acquisition’s consequences for the market for mobile … -
ACM: system operators can experiment with standard contracts for wind and solar farms
The Netherlands Authority for Consumers and Markets (ACM) has given all system operators two years to experiment with standard contracts for congestion management for new wind and solar farms. With these standard contracts, it becomes easier for system …