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Popularity of health-insurance comparison websites calls for a balanced presentation of policy information
Comparison websites play an increasingly important role in the selection of health insurance policies. In addition, these sites are seen as trustworthy. These are some of the conclusions in the annual ACM Health Care Monitor of the Netherlands Authority … -
ACM: Parcel delivery market grows even faster as a result of the pandemic
The ongoing COVID-19 pandemic has had a visible effect on the postal and parcel market. The volume of parcels that were sent increased by 35% in 2020. The volume of letterbox-sized mail, too, increased by 8%, whereas in previous years, that volume … -
ACM: elderly care provider Omring meets conditions attached to acquisition of rival provider Vrijwaard
Elderly care provider Omring has received clearance needed to complete the acquisition of rival provider Vrijwaard in the northern Dutch city of Den Helder. With the sale of the care activities in three nursing homes, the providers have met the conditions … -
District court: ACM is allowed to publish fine it imposed on suppliers of notary paper for a cartel agreement
On May 11, 2021, the District Court of Rotterdam ruled in a cartel case involving notary paper (special paper that notaries in the Netherlands must use, for example, for mortgages and deeds of purchase). The Netherlands Authority for Consumers and Markets … -
Closure of the investigation into payment apps confirms need for new rules
The Netherlands Authority for Consumers and Markets (ACM) will close its investigation into payment apps’ access to NFC technology installed in devices such as smartphones. NFC technology offers the ability to make contactless payments using smartphones … -
JD Sports to inform customers of its online store better at the request of ACM
Sports-fashion retailer JD Sports will present realistic delivery times on its website, and it will ensure that its customer service can be easily reached. The company will make these adjustments after the Netherlands Authority for Consumers and Markets … -
After follow-up checks, ACM is satisfied with voucher refund processes for package tours
Over the past few months, the Netherlands Authority for Consumers and Markets (ACM) conducted rigorous follow-up checks on the refund processes for vouchers for cancelled package tours. These vouchers were issued last year because of the mass …