115 results found
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Four telecom providers fined for having unclear websites
ACM has imposed fines on telecom providers KPN, Tele2, T-Mobile and Vodafone for displaying incorrect and incomplete information about their offerings on their websites for consumers.
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Procedure on the provision of information by ACM
This procedure explains what information and intelligence ACM can give to what administrative authorities, agencies, and regulators.
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ACM takes action following abuse by directory assistance provider Telinfo
ACM has withdrawn two numbers of directory assistance service provider Telinfo after it had discovered abuse of these numbers. Consumers who have been harmed will get a refund.
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ACM’s guidelines for simplified resolution of cases involving a fine
In the guidelines, ACM explains what procedure it will follow in the case of simplified resolution of cases involving a fine.
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Simplified resolution can avoid protracted legal proceedings
ACM has drawn up guidelines for ‘simplified resolution of cases involving a fine’.