196 results found
Searchresult 1 - 10 of 196. You filter by “Unfair business practices”.
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District Court of Rotterdam rules in cases concerning fines for kitchen dealers
The District Court of Rotterdam has confirmed that three kitchen dealers have misled consumers. ACM has correctly imposed fines.
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ACM publishes for consultation its draft guidelines regarding sustainability claims
The ACM has published for public consultation the draft version of its ‘Guidelines regarding sustainability claims’. These guidelines contain rules of thumb and practical examples that can help businesses when phrasing sustainability claims.
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ACM draws up rules of thumb for sustainability claims
The ACM has drawn up rules of thumb for sustainability claims that businesses use when selling their products and services.
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Bol.com to inform consumers clearly who the seller is
ACM has reprimanded online retailer bol.com, urging them to inform consumers clearly about who the seller is of a product or service. That has not always been entirely clear.
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ACM is favourable to European Commission’s proposals regarding new rules for the online economy
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Rental agencies are only allowed to offer additional services as optional services
Rental agencies are only allowed to offer their customers additional services if those services are truly optional, and are separate from the rental process itself.
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ACM urges online store Wearpods to refund consumers that have been harmed
ACM has reprimanded online store www.wearpods.nl because it failed to deliver earphones that had been ordered and already paid for. ACM urges the company to refund customers that have been harmed.
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InSight 2020 - Better certification labels are necessary for making sustainable choices easier
Certification labels can play a key role in people’s and businesses’ decision-making processes when it comes to sustainability. ACM therefore calls on the Dutch legislature to introduce stricter rules for such labels.
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ACM takes action against trade in fake reviews and fake likes
ACM believes it is important that consumers are given correct information, which they can use when making purchasing decisions. That is why ACM takes action against market participants that offer and use misleading endorsements online.
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ACM’s oversight during the Coronavirus crisis
What does ACM do during the current coronavirus (COVID-19) outbreak? More information about its oversight, the rules and regulations that apply, and how ACM can be reached.